Policies

Shipping

Processing time:

The time I need to prepare an order for shipping is one day from order and two days in postage system.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply.
I cannot be responsible for delays due to customs.

Payment options

Secure options: PayPal
  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
FolkSoap keeps your payment information secure.
FolkSoap never receives your credit card information, this information is handled by the payment gateway PayPal.
Your information is safe and secure – this website is protected by the highest levels of data encryption.

I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Buyers are responsible for return shipping costs.

Privacy policy

I will only use your contact information
  • To communicate with you about your order
  • To fulfill your order