Policies

Shipping & Policies

Processing time:

The time I need to prepare an order for shipping is one day from order and two days in postage system.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply.
I cannot be responsible for delays due to customs.

Payment options

Securely Pay with your credit card via Stripe.

Secure options: PayPal
  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
FolkSoap keeps your payment information secure.
FolkSoap never receives your credit card information, this information is handled by the payment gateway PayPal and Stripe Credit/Debit card payments .
Your information is safe and secure – these and this website is protected by the highest levels of data encryption.
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Buyers are responsible for return shipping costs.

Privacy policy

I will only use your contact information
  • To communicate with you about your order
  • To fulfill your order